Policy

Privacy Policy

House rules in readable English. The cashier version wins if a date is newer.

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CroreBet privacy data

Account fields, KYC images, cashier logs, device data needed to keep a session honest. Game studios receive what their client needs to run a round. We do not sell that file to random advertisers.

Data retention

KYC images stay while the account is open and for the period the licence asks after closure. Session logs rotate. A ticket with a UTR can be kept longer than a demo click.

Privacy requests

Mail [email protected] from the same email as the profile. We cannot wipe a legal hold while a withdrawal dispute is open.

Who receives account data

  • Payment rails: enough to post a UPI or IMPS and to pay you back.
  • Game studios: what their client needs to run a round or a live seat.
  • The Mumbai desk: tickets you send, including KYC images on email.
  • The licence file: where Anjouan requires a report.

What we do not do

We do not sell the player file to random advertisers. We do not post PAN on a review grid. A demo click is not stored as long as a withdrawal dispute.

Privacy FAQ

How do I request a copy or a delete?

Mail [email protected] from the same email as the profile. A legal hold during an open withdrawal dispute is not wiped on demand.

Need the desk?

Mumbai hours 08:00–00:30 IST. Email keeps a ticket.