CroreBet customer support
Chat sits inside the logged-in cashier for short UPI questions. Email is better for KYC and withdrawals because PAN photos stay on the thread. Phone helps when a send is stuck and you need someone to look now. We do not take deposits on the call.
- Email: [email protected]
- Phone: +91 22 4893 2701
- Hours: 08:00–00:30 IST
- Operator address for legal notices: Plaza Roble, Escazú, San José, Costa Rica
CroreBet support ticket
Send the game URL, the round or flight id if the client shows one, IST time, and whether you were in demo or cash. Demo chips are not cashier disputes. Live disputes need the table name as printed on the seat.
Accounts we will not reopen
If you want a second account after a self-exclude, the answer is no. If you want us to unlock a bonus that already expired, send the extra id anyway and we will say no with the timestamp. If a “manager” on WhatsApp asked you to pay a personal VPA, forward the number. That person is not us.
CroreBet complaint process
Desk first. If a cashier case sits more than two working days, reply on the same thread. Licence complaints follow Anjouan procedure named on the licence page. We would rather fix a UTR mismatch than argue in a third forum.
Support response times
| Channel | Use for | Usual reply |
|---|---|---|
| In-cashier chat | Stuck UPI, code field, a grey market | During 08:00–00:30 IST |
| KYC photos, withdrawal, round id | Same day in hours; next morning if you write after 00:30 | |
| Phone | A send that is still pending | While the desk is staffed. We do not take deposits on the call |
Ticket checklist
- Game or sport URL, not a screenshot of a random Telegram group.
- Round, flight or slip id if the client shows one.
- IST time of the send or the spin.
- Demo or cash. Demo chips are not a cashier dispute.
- UTR for a UPI mismatch. Do not paste PAN in the public form.
Contact CroreBet FAQ
Do you collect deposits on WhatsApp?
No. Nobody from CroreBet will ask you to pay a personal VPA. Forward that number to [email protected].
Can you unlock an expired CRWIN extra?
No. Send the extra id if you want the timestamp in writing. The answer is still no.
Self-exclude and a new email?
No. One PAN. We will not open a second profile.
Mumbai hours 08:00–00:30 IST. Email keeps a ticket.